Play for Fun. Know Your Limits.
At 92star, responsible gambling is not something we mention once in a footer and forget. It is a core part of how this platform was designed. We believe every player — from a cricket fan in Karachi tracking PSL odds to a casino player in Lahore trying their luck at live blackjack — deserves a gaming environment that is honest about risk and equipped to support healthy habits.
Gambling involves real money, and the house always holds a mathematical edge in the long run. This is not a disclaimer we hide in small print. It is a fact we think every player should understand before they place a single bet. Over time, the expected outcome for any player is to lose more than they win. That does not mean gambling is without value as entertainment — but it does mean treating it as a way to generate income is a path that leads to harm.
The tools and information on this page are here to help you gamble on your terms — with clear limits, full information and the option to step back whenever you choose.
Adults Only — No Exceptions
The 92star Platform is strictly restricted to users aged 18 years or older — or the higher minimum age required by the operator's licensing jurisdiction, whichever applies. Age verification is mandatory before withdrawals are processed. Any account found to belong to a minor will be closed immediately with all funds withheld. If you are under the minimum age, you must not use this platform.
Tools Built Into the Platform to Keep You in Control
These tools are available to all registered users. You do not need to justify or explain your request — our support team will apply any limit or restriction promptly and without judgment.
Deposit Limits
Set a cap on how much you can deposit over a daily, weekly or monthly period. Once the limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately. Reductions are applied straight away; increases require a cooling-off period before taking effect.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. When your net losses reach the cap, your account is automatically restricted from further play for the duration of the limit period. This tool works independently of your deposit limit and can be set in combination with it.
Wager Limits
Control the maximum stake you can place on individual bets or spins over a set period. Wager limits help prevent impulsive high-stakes decisions, particularly during extended or emotionally heightened sessions such as a tense cricket match or a live casino run.
Session Time Reminders
Set a timer that notifies you when you have been actively playing for a specified period. Time passes quickly when you are engaged in betting or gaming — session reminders keep you aware of how long you have been playing and prompt you to take a break or review your activity.
Cool-Off Period
Take a structured break from gambling by applying a cool-off period of 24 hours, 48 hours, one week or one month. During this period your account is suspended from play. Promotional communications are paused. You cannot shorten a cool-off once it has been set — but you can extend it at any time.
Self-Exclusion
Permanently or indefinitely close your account and prevent re-registration. Self-exclusion is the most serious tool available and is designed for users who feel their gambling is no longer under control. It is enforced immediately and applies across all sections of the platform. Contact support to request self-exclusion at any time.
How to access these tools: All responsible gambling tools are accessible through your Account settings panel. If you have difficulty locating a specific tool, contact our support team at [email protected] — available 24 hours a day, 7 days a week. English support is standard; Urdu assistance is available on request. Our team will apply any requested limit or restriction without delay.
How to Apply a Limit or Self-Exclusion
Accessing and applying responsible gambling tools on 92star is straightforward. You do not need to provide a reason for requesting any limit, restriction or exclusion. Our support team will process your request promptly and confirm it by email.
For self-exclusion requests specifically, we recommend contacting our support team directly rather than attempting to apply it solely through account settings, to ensure the restriction is confirmed and logged correctly.
Important: Limits that restrict your activity (deposit reduction, loss reduction, cool-off, self-exclusion) take effect immediately. Any request to increase a limit or remove a restriction will be subject to a mandatory cooling-off period before taking effect. This is by design — it protects you from making impulsive decisions in the heat of a session.
Log in to Your 92star Account
Access the Platform and sign in using your registered credentials. All responsible gambling tools are tied to your verified account profile.
Navigate to Your Account Settings
Open your Account menu and look for the "Responsible Gambling" or "Player Safety" section. This area contains all available limit and restriction tools.
Select the Tool You Need
Choose from deposit limits, loss limits, wager limits, session time reminders, cool-off periods or self-exclusion. Each tool has a brief explanation and input fields to define your preference.
Set Your Parameters and Confirm
Enter your desired limit amount or duration and confirm your selection. A confirmation message will appear on-screen, and you will receive an email summary of the restriction applied.
Contact Support if You Need Assistance
If you experience any difficulty applying a tool, or if you prefer to have a restriction set directly by our team, contact support at [email protected]. Self-exclusion requests are best handled directly through the support team to ensure full confirmation.
Warning Signs That Gambling May Be Becoming a Problem
Problem gambling does not always announce itself clearly. These are common warning signs that suggest a person's gambling habits may have moved from recreational to harmful.
Chasing Losses
Increasing bet sizes or continuing to play specifically to win back money already lost. This pattern accelerates losses and is one of the clearest indicators of harmful gambling behaviour.
Hiding Gambling Activity
Feeling the need to conceal how much you gamble — in terms of frequency, time or money — from family, friends or colleagues in Karachi, Lahore, Islamabad or elsewhere.
Gambling to Escape Stress
Using gambling as a primary way to cope with anxiety, depression, boredom or difficult life circumstances, rather than as occasional entertainment.
Gambling Beyond Your Means
Spending money on gambling that was allocated for essential expenses — rent, food, utilities, school fees or medical needs — or borrowing money specifically to gamble.
Unable to Stop or Cut Back
Repeatedly trying to reduce or stop gambling and finding it difficult to follow through, or experiencing strong urges to return to gambling after a period of stopping.
Gambling Replacing Other Activities
Gambling beginning to take up time that was previously spent on work, family, hobbies or social activities — leading to neglect of responsibilities or relationships.
If you recognise any of these signs in yourself or someone you know: Please use the responsible gambling tools available through your 92star account, or contact our support team immediately to discuss self-exclusion or other restrictions. You can also speak to a trusted person in your life about what you are experiencing. There is no shame in asking for help — it is the right thing to do.
Is Your Gambling Still in the Entertainment Zone?
The questions below are not a clinical diagnostic tool, but they are a useful starting point for honest self-reflection. If you answer "yes" to more than two or three of these questions, we would encourage you to use our responsible gambling tools or seek independent support.
Have you ever bet more money than you could afford to lose in a single session or over a week?
Have you ever continued gambling after deciding you would stop — telling yourself "just one more bet"?
Do you find yourself thinking about past gambling sessions or planning future ones more than feels normal?
Have you ever borrowed money, sold belongings or delayed paying bills in order to fund gambling?
Has anyone close to you — a family member, friend or colleague — expressed concern about how much you gamble?
Do you feel restless, irritable or anxious when you are not able to gamble, or when you try to reduce the time you spend on it?
Have you ever felt guilty, ashamed or dishonest about your gambling activities?
Has gambling interfered with your work, studies, family responsibilities or physical or mental health?
What to do next: If this exercise has given you pause, please take it seriously. Contact our support team at [email protected] to discuss the tools available to you. You can apply a deposit or loss limit, start a cool-off period or request self-exclusion — all immediately and without needing to explain yourself in detail.
Keeping Children and Young People Safe
92star is strictly an adults-only platform. If you share a device or internet connection with children or younger household members — whether in a family home in Rawalpindi, a shared student residence in Lahore, or anywhere else across Pakistan — it is your responsibility to ensure that minors cannot access the platform.
Practical steps you can take to protect young people include:
- Log out of your 92star account completely after each session — do not leave your account open on shared devices.
- Use a strong, unique password for your account that family members would not be able to guess.
- Enable device-level parental control or filtering software that blocks gambling-related websites.
- Do not store payment credentials in your browser if younger household members use the same device.
- Talk openly with young people in your household about the risks of gambling and why it is an adult activity.
If you believe a minor has registered or is accessing a 92star account, please contact our support team immediately. We take underage access extremely seriously and will investigate and act without delay.
Age Verification at 92star
All users must be 18 years of age or older — or the higher minimum required by the operator's licensing jurisdiction — to register and play on 92star.
Age verification is enforced through our KYC (Know Your Customer) process. Withdrawals are not processed until identity and age have been confirmed to our satisfaction.
Any account found to belong to a person under the minimum age will be closed immediately and all funds withheld in accordance with our Terms & Conditions.
Where to Find Help Beyond the Platform
92star's responsible gambling tools are the first line of support, but they are not the only resource available. If you or someone close to you needs to talk to someone about problem gambling, the following types of support exist.
Talk to a Mental Health Professional
Problem gambling is recognised as a behavioural health concern. If you are struggling, speaking to a licensed psychologist or counsellor — available in major Pakistani cities including Karachi, Lahore and Islamabad — is a constructive step. Many clinics offer confidential consultations. Your general practitioner can refer you if needed.
Peer Support and Shared Experience
Support groups — both in-person and online — exist for people experiencing gambling-related difficulties. Connecting with others who have gone through similar challenges can be a valuable complement to professional support. Search for problem gambling support communities in your local area or accessible online.
Financial Counselling
If gambling has created financial difficulties, speaking to a financial counsellor or debt adviser can help you create a recovery plan. Many banks and microfinance institutions across Pakistan offer financial guidance services. Managing financial stress alongside behavioural change improves the chances of long-term recovery.
92star Support — Available 24/7
Our support team is the most immediate resource available to you as a 92star user. If you need a limit applied, a cool-off activated or a self-exclusion enforced, contact us at [email protected] at any hour. English support is standard; Urdu assistance is available on request.
Note on third-party resources: 92star is an English-language platform targeting Pakistani users. We do not provide specific links to third-party organisations in order to avoid implying endorsement or affiliations we cannot verify. We encourage users to search for licensed, recognised problem gambling support services relevant to the operator's licensing jurisdiction, and to seek guidance from qualified health or counselling professionals in their area.
Facts Every Player Should Know
The House Edge Is Real
Every game has a built-in house edge. Over time, the mathematical expectation for any player is to lose. Gambling is entertainment — not a reliable income strategy.
Each Outcome Is Independent
Past results have no effect on future outcomes in chance-based games. A streak of wins does not predict more wins. A run of losses does not make a win "due."
Time Distortion Is Real
Gaming environments are designed to be engaging. Without a timer or external reminder, it is easy to lose track of how long you have been playing. Use session reminders.
Emotional State Affects Decisions
Gambling when stressed, upset or under the influence of alcohol leads to poorer decisions and higher losses. If your emotional state is compromised, step away from the Platform.
Play with Confidence, Play Responsibly
92star is built for players who want to enjoy betting on Pakistan cricket, the PSL, live casino games and more — with the tools and information to keep that experience healthy. Explore the platform, or review our FAQ for more detail on how our responsible gambling features work.
🔞 Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling should be entertaining. If it stops being fun, stop playing. Local laws may restrict gambling.